FAQ

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Is base-digital.com INVESTMENT legit?
base-digital.com INVESTMENT is a legal investment company located at United Kingdom. Office address: 25 Deansgate, Manchester, United Kingdom, M3 4LQ
Do you have any limits for an investment amount?
The minimum investment amount is only $50 and the maximum amount depends on the investment plan. But please pay attention that you have as many deposits as you want. So there is no maximum for your investment portfolio.

General
How can I invest with base-digital.com ?
To make an investment you must first become a member of base-digital.com. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

How do I open my base-digital.com Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

what we accept?
We accept e-currencies.


Accounts
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.

How can I change my e-mail address or password?
Log into your base-digital.com account and click on the "Account Information". You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my currency account?
No, profits are gathered on your base-digital.com account and you can withdraw them anytime.

How do you calculate the interest on my account?
Depending on each plan. Interest on your base-digital.com account is acquired Daily and credited to your available balance at the end of each day.


DEPOSITS
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your base-digital.com account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Can I make an additional deposit to base-digital.com account has been opened?
Yes, you can but all transactions are handled separately.

What price do you use for Bitcoin´╝îEthereum and Litecoin?
We use bitstamp.net price for Bitcoin, Ethereum and Litecoin when you deposit or withdraw.

When the deposit should be activated?
PerfectMoney and Payeer deposits are credited to your account instantly. Bitcoin,Ethereum,Litecoin deposits will be credit to your account after 3 confirmation.

May I create a deposit from my account balance?
Yes. In order to make a deposit from your account balance you need to select 'Spend funds from account balance' on 'Make Invest'page in your Member area.

May I have several deposits at the same time?
Yes, sure you may have as many deposits as you want.

Do you have any limits for an investment amount?
The minimum investment amount is only $50 and the maximum amount depends on the investment plan. But please pay attention that you have as many deposits as you want. So there is no maximum for your investment portfolio.


WITHDRAWALS
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.

How fast will my withdrawal be processed?
Your request will be Instant and sometimes withdrawal within 10 to 20 minutes. We will do everything possible to reduce awaiting time of our clients.

I request a withdrawal some time ago, but it does not come yet, why?
Please, pay attention that usually we process withdrawals instantly and sometimes within 10 t0 20 minutes. please contact our support service and we will check your issue.

What is the minimum sum for withdrawal?
$20

Do you charge hidden fees for withdrawal?
No, we don't have any hidden fees.


referral
Do you have a referral program?
Yes.Our company offers 3 levels of referral commissions - 5%-2%-1% , leaders commissions - 10% for every deposit that your direct referral makes from external payment processor.

Should I have an active deposit to participate in the Referral program?
No,it is not necessary.

What is the referral commission for LEADERS?
Our company offers 10% ref commission for our LEADERS. To be our LEADERS, you need to have an active deposit with minimum $50 and minimum 10 active referrals. The details about LEADERS program are here at LEADERS page.